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An open letter to ThinkGeek

September 27, 2007

UPDATE: This was done by an affiliate of ThinkGeek, in breach of their terms and conditions (see comments). I thought it was massively out of character for ThinkGeek. After the swift action ThinkGeek've taken, and the speedy apology (even though it wasn't their fault) I'm certainly going to remain a ThinkGeek customer.

Dear ThinkGeek

Hi guys. I've been a fan and sometimes customer of your site for some time now: I like your stuff and I think that you "get it".

Which is why I was *gobsmacked* this morning to find that there is comment spam on my blog advertising your site:

WTF were you thinking? You sell to a primarily geek audience: did you think that comment spamming was going to score you any points with that demographic?

As far as I'm concerned, you're now no better than the peddlers of dodgy things that I won't mention in this email for fear of it tripping *your* spam filters. I can't in conscience buy anything from you ever again now: you don't encourage spammers and that, my friends, is what you have become.

I'm more sad than angry, really. (But I *am* still angry).

Posted by Jonah at September 27, 2007 8:54 AM


Hi Jonah,

I'm sorry to hear about the comment spam, but I can assure you that it did NOT come from ThinkGeek. It turns out that it's one of our affiliates, and they are clearly in violation of their terms and conditions as an affiliate of ours, so I will be terminating their affiliate relationship immediately.

The URL that the tinyurl resolves to first goes to this affiliate link:

...and then redirects to us which is how many smarmy affiliates hide their links.

I'm disappointed that somebody has chosen to harm our reputation by doing this, but I'm really glad you brought it to our attention. If you have any questions or if you ever notice any other comment spam, please feel free to email me directly.

Jen Frazier

Posted by: Jen Frazier at September 28, 2007 3:39 AM